.embeddedServiceHelpButton .helpButton .uiButton { background-color: #005290; font-family: "Arial", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #005290; } var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://cs97.salesforce.com', 'https://testcloud-unh.cs97.force.com/LiveChat', gslbBaseURL, '00D0U0000009kda', 'UNH_Online_Chat', { baseLiveAgentContentURL: 'https://c.la2-c1cs-ord.salesforceliveagent.com/content', deploymentId: '5720U00000002fd', buttonId: '5730U00000003pg', baseLiveAgentURL: 'https://d.la2-c1cs-ord.salesforceliveagent.com/chat', eswLiveAgentDevName: 'UNH_Online_Chat', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://cs97.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); }
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